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Communications Protocol for the Use of

Ham Radio in the Emergency Agency Venue.

Document Created 05/21/09 by: John Nordlund - AD5FU

1 Purpose

This protocol document is intended to clarify the rules and limitations that must be observed in

the use of ham radio in conjunction with emergency response agencies and entities.

2 Scope

This is an advisory and does not represent regulation, or binding legal opinion. It is intended to

help answer questions about how ham radio may be used in the agency venue, or in support of

emergency operations, both during exercises and during actual emergencies. Since ham radio is

frequently listed as a backup communications system for the emergency agencies, some

fundamental understanding of the rules that limit the amateur radio service are required to

effectively plan for its use. The limitations discussed here primarily apply to paid employees of

the agencies and entities who hold an amateur radio license issued by the FCC.

3 General Discussion

To utilize the amateur radio equipment installed in agency locations the operator MUST possess

a valid license issued by the FCC. There are no exceptions to this rule during normal

operations. In an actual emergency, any communications system that can effectively get an

emergency message delivered may be used by anyone. Understand that for the purposes of this

document and the FCC rules, an emergency is defined as

“ an immediate threat to life or property “

and if your situation does not rise to that level you are not allowed to use the ham radio system

without the appropriate license. This is not citizens band radio or public safety radio that can

be used by unlicensed personnel.

 

The ultimate responsibility for compliance with the FCC rules falls on the operator of the radio.

Unlicensed operations can result in monetary fines of up to $10,000 so this needs to be taken

very seriously. This penalty could be applied to the agency as the owner of the equipment if a

person with no license is allowed continued access to the radio.

 

Other rules infractions by licensed operators can result in sanctions against the licensee,

monetary fines, or both. For this reason the operator needs to be familiar with the current

content of FCC rules Part 97. In general, the ham radio operators that will assist you with the

backup communications are knowledgeable in regards to Part 97. This is part of the licensing

examination process they all have participated in to obtain their license.

4 General Plan for Use of Ham Radio

It is the general intention of the emergency communication support programs set up using ham

radio to have outside volunteers providing the primary support to the served agency in time of

emergency. To facilitate reliable communications, radio equipment has often been provided

and installed in agency locations with grant funding, as well as by cooperative arrangements

with area ham radio groups.

 

During an actual emergency, it is also expected that there will be a significant time lapse

between the onset of the communications emergency, and the arrival of the first communicator

volunteers. For this reason, some served agency employees have been encouraged to obtain

their FCC amateur radio licenses as well.

 

During an emergency these licensed employees can provide the communications support that

may be required during the time it takes for volunteers to secure the safety of their family and

home, and travel to the Emergency Operation Center. At that point it is anticipated that the

communication responsibility will be passed to the volunteer force and the agency employee

would resume their normal duties.

 

This plan does have some pitfall issues involved. The main problem that paid employee

operators will tangle with is this:

 

§97.113 Prohibited transmissions.

(a) No amateur station shall transmit:

 

        (1) Communications specifically prohibited elsewhere in this Part;

 

        (2) Communications for hire or for material compensation, direct or indirect, paid or promised,                except as otherwise provided in these rules;

 

(3) Communications in which the station licensee or control operator has a pecuniary interest,   including communications on behalf of an employer. Amateur operators may, however, notify other amateur operators of the availability for sale or trade of apparatus normally used in an amateur station, provided that such activity is not conducted on a regular basis;

 

(4) Music using a phone emission except as specifically provided elsewhere in this section; communications intended to facilitate a criminal act; messages encoded for the purpose of obscuring their meaning, except as otherwise provided herein; obscene or indecent words or language; or false or deceptive messages, signals or identification;

 

(5) Communications, on a regular basis, which could reasonably be furnished alternatively through other radio services.

 

The strict interpretation of 97.113 does not allow the ham operator employee to move messages

for their employer outside of an actual emergency. This will complicate training programs

slightly, but not so much as to make amateur radio unusable in the emergency agency venue.

 

To keep all personnel in compliance with Part 97 on this point, please take note of the

instructions in sections 5 and 6 on how to employ ham radio in your communications planning

and training.

 

5 Paid Agency Employee Guidelines

 

5.1 Non emergency Use

The served agency employee is allowed to use the amateur radio equipment. This activity must be in the form of casual conversation with other ham operators in the area. There is no restriction on the paid or unpaid status of the operator so long as the communications do not contain messages for the employer.

 

It is hoped that agency supervisors will encourage this use of the equipment, so the new

operators can become familiar with the radio equipment they have available to them. The goal

of this activity is to learn about the repeater frequencies in the local area, and to gain an

understanding of the useful range of the equipment. It is also suggested that some attention be

given to learning how to use the radio without the support of repeater stations, as they may not

function in some emergencies.

 

Performing this casual use of the radio from time to time will serve to verify the equipment is

functional, as well as adding to the experience of the radio operator.

 

DURING AN EXERCISE or other training event, if the only radio operator available is a paid

employee of the agency, the messages MUST be relayed by another communications method

to remain compliant with 97.113. Therefore, the message should be relayed by telephone to the

intended destination. To keep all exercise evaluation processes informed, the message should

be prefaced with a header similar to the one shown below:

 

This is a simulated message via ham radio to comply with FCC rules Part

97.113. Had this been an actual emergency, this message would have been

relayed via the ham radio equipment at this location.

 

This procedure is only required for the paid employee operators during training when they

would send messages for the agency they work for.

 

5.2 Emergency Use

 

During actual emergencies the employee operators are allowed to use the radio in any

way that is required to facilitate communications. It is for this possible situation that the

new employee ham operators should be encouraged to use the radio as described in section 5.1

 

Remember the definition of an emergency is “ the immediate threat to life or property “ so if

your communications are not of that nature, they do not belong on the ham radio. Most

communications from a hospital for example, during an actual emergency, would meet this

definition. Also remember that if other communications systems are available your message

should be sent via those other systems.

 

Ham radio should always be viewed as the last final safety net in communications that you turn

to when all other communications systems have been rendered unusable.

 

6 Non-employee Volunteer Guidelines

 

Radio operators that are not employees of the served agency are not encumbered by this

limitation during exercise and training events provided that the provisions of 97.113(a)(2) are

followed. There must be no compensation paid, promised or otherwise considered to the radio

operator. Licensed operators are prohibited from accepting payment for operating the amateur

radio equipment.

 

This should not be construed to be a prohibition on providing food or beverage or similar

support when that support would otherwise be provided to all staff and/or volunteers as part of

the normal plan for the event. There must be no special considerations for the radio operators in

this area to stay within the boundaries of 97.113(a)(2)

 

The radio operator volunteer as “control operator” of the station assumes all legal liability under

Part 97 for their actions, and that person will advise you if your communication request is

acceptable under those rules. Please understand that the radio operator is serving in part as a

communication consultant in this situation and will be happy to explain regulations and/or assist

you in formatting messages for efficient delivery. This is why you want to enlist the outside

volunteer support for your emergency communications planning.

 

Ham Radio Communications Protocol rev IR - 05/22/09

 

 

 

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